Guiding Hospitality. Transforming Destinations.
Access, Correct or Delete Your Data
You can ask us what personal data we hold about you, have it corrected, or have it deleted. There is no charge.
How to Make a Request
Email privacy@reihospitality.co.ke and tell us:
- your full name;
- the email address and phone number you used when you contacted us, since that is how we find your records;
- what you want: a copy of your data, a correction, or deletion.
We may ask you to confirm your identity before we act, so that nobody else can request or delete your data.
What Happens Next
- We confirm we have received your request.
- We search every record we hold against your email address: job applications, talent pool submissions, student attachment requests, employer staff requests, consultation requests and contact messages.
- We do what you asked and confirm it is done. Where you asked for deletion, this includes removing your CV file from our server as well as the database record.
We respond without undue delay, and in any case within the period required by the Data Protection Act, 2019.
What We Cannot Undo
If we have already shared your CV with an employer as part of putting you forward for a role, that employer holds their own copy as a separate data controller. We will tell you who they are so you can contact them directly.
Withdrawing Consent
If you are in our talent pool and no longer want us to hold your CV, tell us and we will delete it. This does not affect anything we did lawfully before you withdrew consent.
If You Are Not Satisfied
Tell us and we will try to put it right. You can also complain to the Office of the Data Protection Commissioner at odpc.go.ke.